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Customer Survey

Please take a minute to complete the following customer satisfaction survey. Your responses will allow us to improve the level of service we provide to our customers. Thank you in advance for your time. We sincerely value your input.

1.  How would you rate OIT’s overall responsiveness to your service requests?

Excellent     Good     Fair    Poor

2.  How would you rate the overall professionalism of the OIT staff?

Excellent     Good     Fair    Poor

3.  Please rate the level of technical expertise your OIT staff member exhibited:

Excellent     Good     Fair    Poor

4.  Please rate the overall quality OIT provided

Excellent     Good     Fair    Poor

5.  What type of service did you receive?

Delivery/setup of equipment

Video/teleconferences    

Technical support

6.  Was the service provided in a timely fashion?  

Yes          No 

7. What single thing could we do to improve the services OIT provides?

Name (optional)

Organization Name (optional)

E-Mail Address (optional)

 




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