Scranton
My title is Senior Software Consultant and as much as I dislike consultants I must admit that it is a big part of what I do, but more on that later. Much of my time is spent in troubleshooting problems from customers-mostly staff and faculty-but there is also an occasional problem from a student that the Help Desk is unable to solve. I tackle customers' problems in just about every major area that you will find mentioned by my colleagues here on our Web site: software installation and configuration, local and wide-area networking, and computing labs, just to name a few. However, I don't do hardware and I don't do servers. Now let us return to the consulting part.
I don't just sit around and wait for problems to happen: sometimes I sit around and think of ways to cause problems, which could be a good definition of consulting especially if it means more consultation to solve the problems. Most kidding aside, I do discuss solutions both with customers and with my colleagues. A customer will have his own tasks or goals and we will discuss his needs or the feasibility of his ideas. Sometimes it involves equipment and sometimes just software. When I'm lucky I don't have to do anything at all because the best solution is for someone else to handle it. My consultations with my colleagues are on their own problems that they need advice with (and they willingly return the favor) or we are discussing future comput ing-based solutions that we will implement and we try to figure out ways to avoid the problems from the start. Unfortunately we haven't gotten that part quite right yet.
Click here for Vince's Computer Recycling Page.