Computing Services & Support Information

Public Computing Labs

Locations:

• Brennan Hall, Room 102
• Weinberg Memorial Library, Pro Deo Room (open 24 hours)

Software:

• Telnet (access Academic Computing System Applications), FTP, Internet Explorer, MS Office 2007, Weinberg Memorial Library research tools.

Access:

• When you boot the computer, you will be required to enter your Username and Password. All of the software is accessible from the Start menu, grouped in logical sub-menus. When you are finished using the computer, click Start, Shut Down, OK.

ResNet

ResNet is available to on-campus residents who own their own computer. For more information, go to the ResNet home page at http://www.scranton.edu/resnet.

E-mail Access

Every registered student is provided with an e-mail account which allows them to easily send and receive attachments, graphics, Internet links, etc.

Using Express e-mail (in the campus computing labs):

• Click Start, Internet Tools, Internet Explorer
• Go to http://my.scranton.edu
• Enter your username and password
• Click on an email message to access the email channel

Using Mozilla Thunderbird - All new messages will be retrieved when you load Thunderbird. To get new messages while in Thunderbird:

• Click the Get Mail button.
• To send a message, click the Write button.
• Enter the recipient's e-mail address on the To: line (ex: johndoe@hotmail.com).
• Enter the subject and enter the body of the message.
• Click the Send button.
• To reply to a message, click on the message to which you want to reply.
• Click the Reply button.
• Enter the body of the message.
• Click the Send button.

Changing your myScranton Password

• Go to http://my.scranton.edu
• Click on the Student, Faculty, or Employee tab
• Click on Self Service (UIS)
• Click Change your Single Sign on Password
• Complete the form and click the Change PIN button

Accessing Your E-mail from Remote Locations

You may access your IMAP e-mail from any computer which has an Internet browser.

• Go to http://my.scranton.edu.
• Log in using your username and password.

Self Service (UIS)

Self Service (UIS) lets you view your personal student address information, schedules, grades, account balances, holds and financial aid information.

• Use Internet Explorer or Mozilla Firefox to go to http://my.scranton.edu
• Login
• Click on the Student, Faculty, or Employee tab
• Click on Self Service (UIS)
• Click Student Services & Financial Aid

Support Information

Important UofS URL's

• UofS mainpage:
  http://www.scranton.edu
• Technology Support Center:
  http://www.scranton.edu/techsupport
• Library:
  http://www.scranton.edu/resources/re_li.shtml
• ResNet:
  http://www.scranton.edu/resnet
• Computing Labs:
  http://academic.scranton.edu/department/diresources/dir/labs.shtml
• myScranton:
  http://my.scranton.edu

Technology Support Center

You can contact the Technology Support Center if you have problems using any of the computing facilities on campus.

• Location: Alumni Memorial Hall, Room 102
• Phone: 941-HELP (4357)
• E-mail: techsupport@scranton.edu
• Hours: Technology Support Center Hours
• Website: http:/www.scranton.edu/techsupport

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