Printing Services provides or purchases printing,
duplicating, and related processes and services for University of Scranton
departments, for related organizations that have established accounts with the
Treasurer, and for others as specifically approved in writing by the President
or Associate Vice President for Administrative Services.
University policy states that "all departments and
individuals in need of printing and duplicating services (exclusive of small
copying jobs completed on office copiers) that will be paid from University
funds must acquire those services through the Office of Printing
Services."
University policy also makes the Office of Publications "the sole
authorized agent for providing graphic design and pre-press services."
Printing Services' role at the University of Scranton is
to help customers acquire the printing and duplicating they require to meet
their institutional missions, goals and objectives. Three key variables that
customers must consider when asking for assistance in the production of their
publications are Price, Quality and Speed. Several different production methods
are usually available at each stage of the production process that, in turn,
offer varying combinations of cost, quality and completion time.
The three variables of Price, Quality and Speed are almost
always interdependent and are almost always inversely related. That is,
increasing the emphasis on any one of the three usually has a negative impact
on the other two. Simply stated:
Least expensive printing usually is not done to the
highest standards of quality, nor does it involve RUSH Charges or overtime
expenses for fast completion.
Fast printing utilizes the easiest production
methods, which are usually not the highest quality and speed that requires
overtime, etc., is naturally more expensive. RUSH charges are explained later
in this booklet under "Routine Duplicating."
High quality printing generally requires more
expensive production techniques and more time to complete than lower quality
work.
The role of the Printing Services staff is to provide
advice and assistance as customers balance the equation of Price, Quality and
Speed and then to provide the printed product to meet the requirements
specified. To do that, Printing Services staff will seek to provide information
and options as an ex officio member of each publication production team
engaging in publication development.
Whether production occurs on the University's high-speed
copiers and duplication presses or on the various large presses at commercial
printers off the campus, the role of Printing Services is to help customers
obtain the least expensive printing possible given the quality and speed they
require.
All services provided by or through Printing Services will
be initiated via Printing Requisition(s) signed by the person(s) responsible
for insuring that the product(s) provided are in compliance with existing legal
statutes and University policies and that funds are available to cover the
expenses of manufacture.
All expenses will be charged back to departments and other
authorized users internally through the Treasurer's Office or are paid through
Royal Card funds. No cash transactions or other payments to Printing Services
personnel are permitted.
Printing Services will advise customers whenever the
services they request might be in violation of University policies or standards
or in violation of federal, state or local laws and will refer the customer to
the person(s) responsible for enforcing the violated policies or standards for
resolution. Examples of such circumstances include, but are not limited to:
Devices for use in lotteries, raffles or other
regulated games of chance will be manufactured only after appropriate licenses
or permits are obtained and presented.
Copyrighted materials will be duplicated after
written permission from the copyright holder is obtained or after the requestor
signs the Printing Requisition accepting responsibility for guaranteeing either
that permission has been granted or that the copying is permitted under Fair
Use Standards of copyright law.
Requests for non-standard University letterhead or
envelope designs will be referred to the Office of Publications.
Alterations to the University wordmark, logo or seal
and all questions regarding University design standards will be referred to the
Office of Publications. Printing Services staff will routinely replace outdated
wordmarks, logos, and seals with current versions as additional quantities of
earlier orders are produced.
Requests for production of mailing devices not in
compliance with U.S. Postal Service regulations will be referred to the
Mailroom Supervisor.
All University letterhead, envelopes, business cards and
other documents intended for off-campus distribution will comply with the
design standards established by the University Office of Publications.
Requests for the purchase of non-inventoried folders,
bondpaper, etc., may be referred to Procurement or to the University Bookstore.
The Printing Services staff is not responsible for style,
design, accuracy, grammar, corrections, or spelling of editorial materials.
When such errors are incidentally observed during the production process,
customers will be advised and, if necessary, referred to the Office of
Publications for assistance before printing is completed.
Although the staff of Printing Services welcomes the
opportunity to advise customers in the production process, all decisions
regarding accuracy of information, design, selection of inks and stocks, etc.,
remain the responsibility of customers - those who provide and/or approve
materials to be printed and who are responsible for the effectiveness of the
final product.
Unless other specified times are arranged in advance, the
due date listed on the Printing Requisition will be presumed to extend to the
end of the work day. Completed work may be picked up by customers at the
Printing Services Office or will be delivered the next work day after
completion via the delivery service operated by the Office of Procurement.
