Setting Up Your Computer

Windows Vista

ResNet is The University of Scranton's dedicated network that provides direct access to the Internet and campus data services for students residing in University housing. ResNet is a free service for University students.

Information Resources has implemented measures to make our student residential network (ResNet) more secure from viruses and worms that can damage student's computers and the network. In order to connect a computer to our network, all students will be required to validate and authenticate themselves using their e-mail username and password. As a result, student computers will need to meet the following requirements in order to log-on:

1. Windows Vista operating system
2. University's version of McAfee anti-virus software (provided free by Information Resources)
3. Latest Microsoft Critical Updates installed (students can obtain these updates free from Microsoft at www.windowsupdate.com)

Network access with be automatically provided to users that meet these requirements, while users that have infected or compromised machines will have limited network access and will be guided through steps to rectify their problems in a very efficient way. While we are protecting your system from viruses and hacking, we are NOT monitoring internet activity in any way.

Before You Begin:

For access to University of Scranton Web-based resources you should use Internet Explorer browser (version 6.0 SP1 or higher). You can check your version of Internet Explorer by starting it and selecting Help>>About Internet Explorer from the menu.

In this document:

• Network adapter means your 10/100BaseT Ethernet Adapter. It does not mean your 802.11b Wi-Fi certified wireless network adapter that you may have if you own a portable computer.
• Click means click the left mouse button once; right-click means click the right mouse button once; double-click means click the left mouse button twice rapidly.

Configure TCP/IP For Windows Vista:

1. Click Start>>Control Panel>>Network and Internet Connections>>Network Connections
2. Under LAN or High Speed Internet, you will see one or more connections named Local Area Connection, Local Area Connection 2, etc
3. To the right of the icon for each connection is the name of the network adapter for that connection
4. It will help to identify your network adapter by looking for the manufacturer's name and the name of the adapter You can get this information from the documentation that came with your computer or from the box the network adapter came in
5. Once you have identified the connection for your network adapter, right-click on that connection
6. Click Properties
7. Double-click Internet Protocol (TCP/IP)
8. Click Obtain an IP address automatically
9. Click OK
10. Click OK
11. From the menu, select File>>Close
12. Continue with Authentication

Authentication:

Students will not be able to access the network until they have authenticated.

1. Open an Internet Browser window; you should be redirected to the ResNet Authentication page
2. Enter your E-mail username and E-mail password and Click Login
3. Please note that throughout the process, you may be asked to confirm certificates. Please click OK

Client Download:

Once you have authenticated, you will be prompted to download the Clean Access client. All Windows computers are required to install the Clean Access client software to connect to the university network.

Client Login:

The client will require that you authenticate again using the same E-mail username and E-mail password. At this time, the client will validate your settings.

1. Right-click the Clean Access icon in the system tray (in the lower right hand corner of your screen)
2. Click login from the pop-up menu
3. Enter your E-mail username and E-mail password and Click Login
4. Click OK to complete the process when you see the message "Successfully logged in to the network"

Validation:

We have configured Clean Access to check certain security settings on any Microsoft Windows PC to make sure that the system is up-to-date with required security patches, critical updates, service pack levels, and Anti-virus definitions.

Pass - If you pass successfully, Click OK when you get the message "Successfully logged in to the network" and will have normal access to the network.

Fail - If the validation tests fail, your connection will be placed in quarantine mode and allowed temporary access to the network to correct the problem. Clean Access will list the failed checks and walk you through the process of updating your computer. Once you have corrected the problem, you will be able to complete the validation process and have normal access to the network.

Responsible Computing:

Once a ResNet connection is established, each student must abide by all rules and regulations associated with the use of Scranton's network. These include state and federal laws as well as University of Scranton regulations specified in the Student Computing Policy available at http://www.scranton.edu/helpdesk/studentpolicy.html

Spyware and Adware:

Spyware is software installed on computers without the user's knowledge that gathers information about you, your browsing habits, as well as other data. Adware is software that displays advertising banners and re-directs you to websites. To protect your computer from spyware and adware, we recommend that you install and run Spybot - Search and Destroy and Ad-aware and update them both regularly. These software packages are available free for personal use at the following web sites:

spybot-Search and Destroy: http://www.safer-networking.org

Ad-aware: http://www.lavasoftusa.com

Need Assistance?

Contact the Help Desk (941-HELP) with any questions or go to the ResNet Web pages at http://www.scranton.edu/resnet

Residential Consultants (ResCons):

When issues can't be resolved over the phone by the Help Desk, we have a trained group of ResCons who make dorm visits to help students get connected. The Help Desk will log your problem and a ResCon will contact you to schedule an appointment to go to your room and help resolve your computer problem. Make sure you have setup your voicemail on the phone in your room so the ResCons and Help Desk can contact you.

Wireless Access:

We provide wireless access to network resources for laptop computers with an 802.11b Wi-Fi certified wireless network adapter. To find out how to connect to our wireless network go to http://www.scranton.edu/resnet/gowireless.shtml

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